A digital guest assistant that brings bookings direct to your hotel
Commission on every intermediary booking eats into the margin. ALTAI builds a digital team that greets guests on your own channels and guides them toward booking direct.
Hospitality & Tourism what usually gets in the way
Booking questions arrive across time zones and languages, and go unanswered.
Most reservations come through intermediary platforms that take a high commission.
Check-in, room changes, and guest requests keep the phone permanently busy.
Empty rooms and last-minute availability are not promoted while they still matter.
The ALTAI approach: hospitality & tourism a digital workforce
We build a digital team that takes on the repetitive work and runs alongside your people and the systems you already use.
Multilingual booking assistant
Answers questions from your website, WhatsApp, and Instagram in the guest's own language, shows availability, and guides them to book direct.
Direct booking automation
Makes booking through your own channels easier, aiming to reduce how much you depend on intermediary platforms.
Automated reminders and check-in
Sends confirmations, reminders, and check-in details automatically over SMS or WhatsApp.
24/7 voice assistant
Picks up incoming calls, answers common questions, and hands over to reception when a person is needed.
What we aim for
Aims to answer enquiries that arrive out of hours or in another language.
Targets less dependence on intermediary platform commission.
Reduces the volume of repetitive questions reaching reception.
These describe the intended benefit and are not guarantees. Real results depend on your own data and the scope of the project.
Brands we work with in this industry
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Frequently asked questions
Which languages does it handle?
The assistant replies in the language the guest writes in, configured around the markets you actually serve.
Will it integrate with our booking system?
Yes. It is set up to work with your existing reservation and calendar infrastructure.
How long does setup take?
It depends on scope; most projects go live within a few weeks. Scope and budget are settled in a free discovery call, based on what your business actually needs.
How is guest data protected?
Data protection is built into the setup from day one, under GDPR and, for Turkish operations, KVKK. Guest data is used only to run your property.
Hospitality & Tourism let's talk about your digital team
In a free discovery call we listen to what you need, then work out the right solution and budget together.
Book a Free Discovery Call