LeadsUp
It answers customer questions from six channels in one place, outside office hours too.
LeadsUp is a message reply assistant we built for small and mid-sized businesses. Your catalogue, price list and frequent questions are loaded in, and customer questions are answered from that information. Requests from WhatsApp, Instagram, Telegram and web chat are answered regardless of office hours, and average response time drops to seconds. GDPR-compliant infrastructure, on-premise installation and bring-your-own-key options cover enterprise security requirements.
Small and mid-sized businesses
Every reply sent is on record; a message that needs approval waits in the queue.
LeadsUp does not publish its interface yet. The drawing above describes what the product does; it is not a screenshot.
Who is LeadsUp for?
LeadsUp is built for small and mid-sized businesses that answer the same questions every day and miss messages that arrive after hours. It is set up for sectors such as real estate, ecommerce, clinics, services, agencies and education.
Ecommerce and retail
Everyday questions about delivery time, returns and stock are answered from the catalogue and the price list. The order note is taken inside the chat.
Clinics and service businesses
A price or appointment question that arrives in the evening does not wait for the morning. The appointment goes into the calendar and the payment link is sent.
Real estate, education and agencies
Customers get the same information even when the team changes. A conversation that cannot be answered goes to the team with a notification.
The work LeadsUp takes on.
The steps LeadsUp runs the work in.
- The business information is loadedThe catalogue, the price list, the opening hours and the frequent questions are loaded in. Replies do not step outside that information.
- The channels joinWhatsApp, Instagram, Telegram, Facebook Messenger, web chat and email gather in one queue.
- The task is completed in the chatThe appointment is booked, the payment link is sent and the order note is taken. The conversation does not stop halfway.
- Handed to the team when neededWhen something cannot be answered, the conversation goes to the team with a notification. It does not close quietly.
The product is not the whole answer, it is part of a build.
LeadsUp Frequently asked questions
WhatsApp, Instagram, Telegram, Facebook Messenger, web chat and email connect to the same queue. Adding a new channel does not open a separate list; it joins the same queue.
Data is stored with AES-256 encryption in line with data protection rules. A business that prefers it can run the setup on its own server with its own keys.
Booking, order taking and payment routing are in scope. At steps that cannot be undone, the system stops and waits for a person to approve.
We write the proposal after we have found the problem together
In a thirty-minute call we listen to how you work and talk through where time and customers are slipping away. If you do not need a digital fix, we will tell you that too.
30 minutes · no preparation needed
