We choose with you which job goes to software, then we build it.
An AI agent is software that does a repeating job step by step, following your rules. An incoming email is read, a record is opened, a reply is drafted and it lands with you for approval. Every agent we build shows in the same panel, and each of its steps is written to an audit log.
Tools we build with
n8n
Make
Zapier
Claude
Supabase
GitHub
HubSpot
Example panel: incoming work, items awaiting approval and closed items on one screen.
Whose deskis this job waiting on today?
Discovery starts with people. We see for ourselves which team does which step, where the work waits and what gets carried by hand.
Operations
Orders, returns and job tracking
Sales
Requests, proposals and meetings
Customer service
Questions, bookings and reminders
Finance
Invoices and documents
Management
Reports and decisions
Which step eats the most time?
During discovery week we write the process down step by step and measure how much time each step takes per week. Which job is handed over first comes out of that measurement; nothing joins the list on a hunch.
What is in the discovery reportWhich job gets built first?
We keep the scope narrow. One job that runs is worth more than five left half finished. We move on to the next one when the measurement says so.
- All jobsAll written down in discovery, none skipped
- Jobs that can be handed overRepeating, rule-bound, with digital input
- Priority jobsMeasurable in effect and quick to build
- First buildOne job opens first, then it widens
Every agent we build shows in one panel,and every step it takes is written to the log.
Which job was done when, under which rule, and who approved it all sit in the log. You never have to ask anyone where a result came from, and the same log serves an audit.
The right job is chosen first,and the tool comes after.
Picking a tool is easy; the hard part is deciding which job goes to software. If nothing is measured before the build, the result stays open to argument, and a written method settles that argument at the start.
Discovery
Week
Process map and priority order
The report is yours either way
First scope
Job
Repeating, rule-bound, digital input
Expansion follows measurement
Panel
Screen
Every agent we build in one place
Approvals and the log on the same screen
Builds without measurement
Jobs
The measurement plan is written before the build
The after is measured the same way
Agent deployment Frequently asked questions
An AI agent is software that does a repeating job step by step, following your rules. For example, an incoming email is read, a customer record is opened, a reply is drafted and it lands with you for approval. Unlike a plain chat tool, it does not stop at answering; it carries out the job itself.
Jobs that repeat, follow clear rules and have digital input: logging requests, drafting proposals, matching invoices, sending appointment reminders and building the weekly report. Decisions that need judgement stay with your team.
The discovery call is free and takes thirty minutes. The week-long discovery work is free too. Its scope is settled on that call; the report that comes out of it is yours either way.
Six sections. The first three describe today: the process map, how long each step takes and the order in which jobs are handed over. The last three describe the build: the scope of the first job, the measurement plan and the reasons for the steps we ruled out.
We prepare a detailed demo of the solution that came out of discovery and walk you through it. If you like it, we send a detailed form so your requirements are written down. We do the build working through that form together, and after launch the measurement and upkeep carry on.
No. What moves to software are the repeating steps; the step that needs judgement stays with your team. Your team uses the agent we build, and your team sets its limits.
Yes. The rules, templates and connections of the agent sit on your own infrastructure. When you ask for a handover, it comes with its documentation.
Because the measurement plan is written before the build, we see that in numbers. The agent is either rebuilt with a narrower scope or switched off; which was chosen, and why, goes into the report.
Discovery takes close to a week, and in that week the process map comes out and the scope of the first job is written. The build starts after the demo and the form. The first live workflow opens within 4-8 weeks; the range depends on the number of systems and the approval rules. Your own timeline is written into the discovery report.
Related products
Where this is used
- n8n automation: self-hosted workflows that are documented, monitored and maintainedn8n automation means building repetitive business steps as workflows in n8n and running them on your own server. n8n is a workflow tool whose source code is public. You can host it yourself, so the data stays with you. For teams looking for an n8n expert, ALTAI Digital covers set-up, workflow design, documentation, the error queue and upkeep. Every workflow is documented with its trigger, steps and error behaviour. Discovery takes one week; the first live workflow opens within four to eight weeks.
- AI automation agency: we hand over a working flow, not a demoAn AI automation agency builds, runs and measures the repetitive work inside a business with AI and automation. ALTAI Digital works in four areas: chat and voice AI assistants, workflow automation, CRM and enquiry handling, and websites with advertising. Assistants speak only from the business's own sources, workflows are documented, and everything is handed over in your own accounts. The first live flow opens in four to eight weeks.
- AI consulting: process first, tools second, and the report is yoursAI consulting is the work of deciding, in writing and before any tool is chosen, which of your processes are worth automating. It starts with a 30-minute call, continues with a one-week discovery and ends with a six-part report. The call and the one-week discovery are both free. The scope of the discovery is agreed on the call. The report is always yours. A build is a separate decision. The report proposes a single process for the first flow, and a process that fails the tests is reported as such.
- Custom software development: a programme written from scratch around your processCustom software development is writing a programme from scratch around one company's own process, instead of adapting a ready-made package. ALTAI Digital maps the process first, then writes quote automation, document pipelines, messaging assistants and AI-assisted tools. Each programme has permanent tests, and risky steps can wait for a person's approval. Who keeps the source code and the server is settled in the scope. The scope is written in a discovery report.
- AI integration services: connected to your systems, kept in scopeAI integration services connect a language model through an API to a business's CRM, inbox, WhatsApp and document systems. ALTAI Digital works with the models behind ChatGPT and with Anthropic's Claude models. Existing systems stay in place; the model is added as a layer on top. It answers only from the sources it is given and says so when a source is missing. Sending, paying and deleting each keep a separate human approval step. Discovery takes one week; the first live flow follows in four to eight weeks.
Terms explained
- n8nn8n is a source-available workflow automation tool that joins separate applications into one flow. A flow starts with a trigger and moves through steps called nodes. Each node does one job and passes the result to the next. There is a cloud version, but n8n also runs on a server the business controls. In that setup the data stays on that server.
- Workflow automationWorkflow automation is the practice of writing down a repeated task as a rule and handing that rule to software. A flow starts with a trigger: a time of day, a form response, or a call from another system. Steps follow. Each step does one job and passes the result to the next one. Conditions decide which way the flow goes, and a step can wait for human approval.
- n8n and Zapiern8n and Zapier are two workflow automation tools that connect applications through a trigger and a chain of steps. Zapier is a cloud service that runs only on its own infrastructure. n8n runs either in the vendor's cloud or on a server the business controls. Zapier bills by tasks, n8n Cloud by workflow executions. The choice turns on where the data has to sit, how many steps a flow has and the team's technical skill.
We write the proposal after we have found the problem together
In a thirty-minute call we listen to how you work and talk through where time and customers are slipping away. If you do not need a digital fix, we will tell you that too.
30 minutes · no preparation needed
