A 24/7 appointment and patient assistant for clinics
A missed call is a missed patient. ALTAI builds a digital team that runs patient communication around the clock and takes weight off the front desk.
Healthcare & Medical what usually gets in the way
Appointment requests are lost while the phone line is busy.
Reminders go out by hand, and the no-show rate stays high.
Opening hours, preparation, and pricing questions eat into reception's day.
Requests arriving outside working hours get no response.
The ALTAI approach: healthcare & medical a digital workforce
We build a digital team that takes on the repetitive work and runs alongside your people and the systems you already use.
Smart appointment handling
Takes appointment requests at any hour, offers a suitable slot, and writes it into the calendar.
Automated reminders
Sends SMS or WhatsApp reminders before the appointment, aiming to bring the no-show rate down.
24/7 voice assistant
Answers incoming calls, handles common questions, and transfers to the right person when needed.
Patient information
Answers questions about preparation, opening hours, and process. It does not give diagnoses or treatment advice.
What we aim for
Aims to reduce the number of appointment calls that go unanswered.
Targets a lower no-show rate through reminders.
Lifts the repetitive question load off reception.
These describe the intended benefit and are not guarantees. Real results depend on your own data and the scope of the project.
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Frequently asked questions
Does the AI give medical advice?
No. The system handles appointments and general information only; diagnosis and treatment decisions always belong to the clinician.
Will it integrate with our appointment system?
Yes. It is set up to work with your existing appointment and calendar infrastructure.
Is patient data protected?
Patient confidentiality is the foundation of the setup. Data protection is built into the setup from day one, under GDPR and, for Turkish operations, KVKK. Data is processed only to run your clinic.
How long does setup take?
It depends on scope; most projects go live within a few weeks. Scope and budget are settled in a free discovery call, based on what your business actually needs.
Healthcare & Medical let's talk about your digital team
In a free discovery call we listen to what you need, then work out the right solution and budget together.
Book a Free Discovery Call