Privacy Policy
What personal data ALTAI Digital collects, why we process it, who we share it with, and how you can exercise your rights under KVKK and GDPR.
Last updated · 16 October 2026
ALTAI Digital (“we”, “us”) attaches great importance to protecting the personal data of users who visit our website (altai.digital). Our rights and obligations under the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the EU General Data Protection Regulation (“GDPR”) are set out below.
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1. Data we collect
The following personal data may be collected via our website:
- Contact information: Full name, email address, company name and your message, when you submit them voluntarily through the contact form. If you write to us on WhatsApp, your phone number and the conversation.
- Brief answers: The answers you give in a brief form opened through a private link.
- Technical data: IP address, browser type and version, operating system, pages visited, visit duration, collected automatically via cookies and analytics tools; analytics starts only after you consent to cookies.
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2. Purposes of processing
The personal data we collect is processed for the following purposes:
- Providing and improving our services.
- Responding to user requests and questions.
- Analysing website performance and improving user experience.
- Fulfilling legal obligations.
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3. Sharing of data
Your personal data is not shared with third parties except where the law requires it. The site works with the following providers; each sees only the data its job requires:
- Vercel: Hosting the site and storing brief answers.
- Resend: Forwarding your contact form message to us by email.
- Upstash: A short-lived, IP-based request limit that protects the forms from abuse.
- Google Analytics: Visit statistics; runs only after you consent to cookies.
- Cal.com: Your booking details when you schedule a discovery call.
- WhatsApp (Meta): When you message us through the WhatsApp button, the conversation runs on WhatsApp.
Some of these providers keep their servers outside Turkey. Data shared with them is handled under their own privacy policies.
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4. Retention period
Your personal data is retained for as long as necessary for the purposes for which it is processed, and within the legal retention periods required by applicable legislation.
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5. Your rights
Under Article 11 of the KVKK and Articles 15-22 of the GDPR, you have the right to:
- Learn whether your personal data is being processed.
- Request information about it if it has been processed.
- Learn the purpose of processing and whether the data is used for that purpose.
- Know the third parties in Turkey or abroad to whom your data has been transferred.
- Request correction if the data is incomplete or wrong.
- Request deletion or destruction under the conditions in Article 7 of the KVKK.
- Request that corrections, deletions or destructions be notified to the third parties who received the data.
- Object to a result against you that comes solely from analysis by automated systems.
- Claim compensation if you suffer damage from unlawful processing.
Under the GDPR you also have the right to restrict processing, to receive your data or have it moved to another provider, and to object to processing.
To exercise these rights, please contact us at info@altai.digital.
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6. Contact
For questions about our privacy policy:
ALTAI Digital, info@altai.digital
Glossary
- KVKK
- Turkish Personal Data Protection Law No. 6698, which governs how personal data is processed in Türkiye.
- GDPR
- The EU General Data Protection Regulation, which governs the processing of personal data of people in the European Union.
- Data controller
- The party that decides why and how personal data is processed. For this website, that is ALTAI Digital.
- Processing
- Any operation performed on personal data: collecting, storing, using, sharing or deleting it.
Privacy Policy Frequently asked questions
No. Conversations held with the assistant on this site are not passed to model providers as training data, and the same rule applies to the systems we build for clients.
Write to info@altai.digital. We respond within the periods set by the KVKK and the GDPR, and we tell you what was deleted.
In our own infrastructure or in an environment set up in the client's name. Which one applies is written into the agreement before a build starts.
We write the proposal after we have found the problem together
In a thirty-minute call we listen to how you work and talk through where time and customers are slipping away. If you do not need a digital fix, we will tell you that too.
30 minutes · no preparation needed
