A transfer request becomes a booking the moment it arrives
Transfer requests often arrive at night, a few hours before the flight and in another language, and a late reply sends the passenger to another company. We build the flow that answers the request, asks for what is missing, opens the booking and sends the job to the driver. Pricing and vehicle decisions stay with you.
Where the hours goin transport and transfers.
- 01
Requests are spread across WhatsApp, the phone, the web form and hotel reception desks.
- 02
Flight number, party size, luggage and address arrive incomplete, so confirming takes several messages.
- 03
A request that arrives at night waits until morning, and the passenger books elsewhere.
- 04
Assigning bookings to vehicles and drivers, and briefing the driver, is done by hand.
The four-part AI setup we buildfor transport and transfers.
From request to booking
For a request from WhatsApp, the web form or the phone, the flight number, party size, luggage and address are all asked for. A booking record is opened and the passenger receives a confirmation.
Prices set by rule
Prices by route, vehicle type and time of day are written down once as rules. Quotes are prepared from those rules, and you approve any price outside them.
Jobs sent to the driver
Once a booking is assigned to a vehicle and driver, the meeting name, flight number and location go to the driver's phone. All of the day's jobs sit in one list in the panel.
Details in the passenger's language
Confirmation, driver details and the meeting point go out in the language the passenger wrote in. Passenger and driver see the same information.
Not a client story; it shows how the setup works in this sector.
At an airport VIP transfer company, a request that comes in on WhatsApp at midnight does not wait for the morning. Missing details are asked for, the price is prepared by rule, and the approved booking reaches the driver as a job. When the office opens, every job from the night is already in the list.
What we expect to changeonce it is running.
- Aims to make sure requests arriving at night and out of hours get an answer.
- Targets fewer back-and-forth messages to confirm a booking.
- Brings all of the day's transfers and driver assignments into one list.
The productsbehind this work.
Request handling
Transfer requests from WhatsApp, the form and the phone land in one list, and missing details are asked for.
Online booking and scheduling
Bookings go into a calendar built in vehicles and drivers, so one vehicle never gets two jobs at once.
WhatsApp Business integration
The passenger's confirmation and the driver's job sheet go out on WhatsApp with approved templates.
Chat and voice assistant
A call at night is answered by a voice assistant, so the request does not wait until morning.
WhatsApp AI assistant
A WhatsApp AI assistant is software that answers questions arriving on a business's WhatsApp number from sources the business supplies.
Booking system
A booking system is an online calendar where clients pick their own time and reminders go out automatically, on the business's own rules.
AI voice assistant
An AI voice assistant is software that answers a business phone and replies from the business's own information.
Google Ads management
Google Ads management is the setup, measurement and weekly running of search and display campaigns.
Teams we work with
Transport and transfersFrequently asked questions
Mostly the first reply to a request, asking for missing details, opening the booking record and sending details to the passenger in their own language. Pricing, vehicle and driver decisions stay with the company.
The flight number is saved with the booking. By connecting a flight data service, the driver can be notified when the arrival time changes; which service is used is agreed during discovery.
Yes. Whether agency and hotel requests come by email, form or WhatsApp, they go into the same booking list. We agree together during discovery which channels to connect.
Discovery takes about a week. We then show you a working demo, put your requirements in writing through a detailed form and build the real thing. Scope and budget are settled in a free discovery call, based on what your business actually needs.
We write the proposal after we have found the problem together
In a thirty-minute call we listen to how you work and talk through where time and customers are slipping away. If you do not need a digital fix, we will tell you that too.
30 minutes · no preparation needed
