Glossary: digital business terms in one sentence
Each page defines one term, explains how it works and shows where a business uses it. Definitions come from our own builds and the sources named on the page.
What is a QR menu?
What a QR menu is, how it works and how it differs from a PDF menu or a menu app. Setup, updates, allergens and the Google Business Profile link explained.
What is the WhatsApp Business API?
What the WhatsApp Business API is, how it differs from the app, how message templates and the 24-hour window work, and what to check before you set one up.
What is a CRM?
What a CRM is, how it differs from a spreadsheet and how a sales pipeline is built. Duplicates, required fields and GDPR explained in plain terms.
What is n8n?
What n8n is, how nodes and triggers work, how it differs from Make and Zapier, and what self-hosting means for your data under GDPR.
What is a chatbot?
What a chatbot is and how rule-based and AI bots differ. How answers stay tied to your own sources, and when a conversation goes to a person.
What is a Google Business Profile?
What a Google Business Profile is, where it appears, which fields matter, how verification works and how reviews affect it, explained for small businesses.
The process first, the proposal after
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